David Berman Communications

Creating Sites That Matter: Effective Web Information Design

"Very useful."

- Maureen Quirouet, House of Commonsl

Seminar Description | Resources for Participants | Resources for Hosts

LATEST EVENTS LOCATION HOST/REGISTRATION FEE
Thu
Oct 2, 2008
Ottawa, ON David Berman Communications CDN$495* (1-day)
Thu
May 3, 2007
Ottawa, ON David Berman Communications CDN$495* (1-day)
Thu
January 18, 2007
Ottawa, ON David Berman Communications SOLD OUT
Thu
February 9, 2006
Ottawa, ON David Berman Communications CDN$495* (1-day)
Tue
November 1, 2005
Ottawa, ON David Berman Communications CDN$495* (1-day)
Tue-Wed August 9-10, 2005 Ottawa, ON David Berman Communications CDN$990*
Thu December 9, 2004 Ottawa, ON David Berman Communications CDN$495* (1-day)
Tue-Wed November 9-10, 2004 Ottawa, ON David Berman Communications CDN$990
July 30, 2004 Ottawa, ON David Berman Communications SOLD OUT

*Discount packages for non-profits, and travel subsidies available. Additional discounts available for groups over three people. If you refer at least four registrants to one of our seminars, we'll give you a complimentary registration to a seminar of your choice. Call (613) 728-6777 for details.

All prices, offerings, and dates subject to change without notice.

To register for a seminar given by our own organization, register online or call (613) 728-6777.

Event Schedule (all events)

"Great course! David is a very dynamic teacher!"

- Seminar attendee, Ottawa

Seminar Description

In this seminar, David Berman shares his experience as a senior design consultant to some of Canada's largest and most successful Web presences in organizing site content in a way that is meaningful to visitors.

This seminar teaches you a framework within which to develop information design for your Web presence which responds to strategic goals and audience needs. Results-oriented design will help your organization communicate its messages effectively to the audiences you need to influence in order to fulfill your objectives. Participants learn how navigation design, information design, and graphic design combine to take full advantage of how humans interface with interactive media. This framework, coupled with a detailed exploration of the practical technical and behavioral aspects of graphics, equip you to apply an effective approach to developing the best interface for your Web presence. Take this seminar to learn a step-by-step approach to choosing navigation strategy and usability best practices, identifying information design elements, and keeping graphic design in context (avoiding the "comp treadmill").

"He’s awesome: very knowledgeable & charismatic...keeps us interested"

- Jude Lapointe, House of Commons

The approach is equally valid whether creating a Web site for the first time or redeveloping an existing site. By recognizing where design fits (and where it doesn't), you can be a more valuable Web team member and gain a handle on the process that turns content into memories. This results in Web sites that are highly usable for users, which is the key to repeat visits.

"Very good speaker."

- Seminar attendee, Ottawa

The Problem

As visual creatures, when it comes to designing a Web site, we tend to focus immediately on the visual. In fact, the reality is that the majority of design work required to develop an effective Web interface is the information design and planning which precedes the development of the graphic design. No matter how attractive, the visual design will not be effective if visitors become confused or feel lost in trying to locate or engage with the content they seek.

"David made a possibly dull course into a very interesting one. Thanks!"

- Seminar attendee, Ottawa

What Makes This Seminar Unique

This seminar starts where all Web design should start: with navigation and information design, rather than graphic design. Though this approach results in beginning the graphic design later, it inevitably also results in being able to start programming earlier: from a complete design that is far more likely to fulfill the project's strategic objectives. By tying Web design principles to metaphors in our common experience, this seminar positions design within a cognitive psychological framework. It takes into account the technical environment of the Web, while acknowledging that the eye is the largest bandwidth pipe into the human brain.

"Very interesting and engaging teacher."

- Seminar attendee, Ottawa

What You'll Learn

Gain a philosophy of seeing design as a tool to fulfill business objectives. Specifically, you will learn:

  • Where navigation design, information design, and graphic design fit in the process of developing strategically effective Web sites
  • How to take advantage of Web 2.0 constructs in your site's reach
  • How to design for a purpose, and recognize effective design
  • Properties of an excellent navigation plan
  • Components of an information design plan
  • Aspects of the overall design interface, including an understanding of human interface and graphical user interface
  • Technical constraints that must be respected to produce excellent Web graphics
  • Principles of graphic design
  • How to choose the best overall design for your Web presence

"Great to know the best ways!"

- Seminar attendee

Benefits to You

By taking this seminar, you will be able to take a leading role in ensuring that the role of design for your site moves from decoration to audience expectation fulfillment, as well as creating an environment which reduces programming and maintenance costs while maximizing the fulfillment of your strategic objectives. By unlocking the role of design in fulfilling your project's business goals, you will be more sought after for future projects, wherever you work.

 

Benefits to Your Organization

  • Higher site visitor satisfaction
  • Reduced programming and maintenance costs
  • Quicker approval for site designs
  • Reduced costs of design development
  • Enhanced team morale
  • Enhanced perception of team members as goal-oriented problem solvers
  • More effective use of time and other resources
  • Sites that are more likely to fulfill business objectives
  • Sites that remain evergreened
 

Seminar Goals

At the end of this seminar, you will know how to:

  • Understand the role of design in excellent Web site development
  • Recognize excellent Web site design
  • Use design to encourage repeat visits to your site
  • Participate effectively as part of a Web design team
  • Help develop a navigation plan
  • Choose the best kind of navigation structure for your site
  • Organize a site from the user's perspective
  • Choose the best kind of home page for your site
  • Develop an information design plan
  • Recognize effective, optimized Web graphics
  • Know what kind of graphic file types to choose
  • Understand principles of Web typography

Content Highlights

  • Design as a response to strategy
  • Design's position in the Web process
  • Navigation plan development
  • Working from a content outline
  • The role of usability testing
  • Approaches to navigation structure
  • The information design plan
  • Home page types
  • Persistent navigation
  • Pitfalls of poor design
  • The role of cognitive psychology
  • Using visual metaphors
  • Applying design consistently

Who Should Attend

This seminar is targeted to all project managers, Web developers, graphic designers, content developers, production coordinators, programming leaders, controllers, business managers, involved in developing Web or other new media projects:

  • People who manage Web sites
  • People who plan Web sites
  • People who coordinate people who build Web sites
  • People who test Web sites
  • People who design Web sites
  • People who represent clients who hire others to develop Web sites
 

What You Get

When David Berman Communications hosts this seminar*, each participant receives:

  • a complimentary, comprehensive manual (also available separately for $89 with optional 1-on-1 distance coaching)
  • complimentary meals, snacks and beverages throughout
  • a thirty-minute personal coaching tele-session within a month of the seminar
  • the option to attend this seminar again in the future, as a refresher at no additional cost
  • a money-back guarantee: if, after coaching and refresher, you don't think you've got your money's worth, we'll refund your entire registration fee
(*If you are attending one of our seminars hosted by another organization, confirm with them which of these items apply.)


About the Expert Speaker

David Berman is the principal of David Berman Communications in Ottawa. He has over 20 years of experience in graphic design and strategic communications. David brings both graphic design and information technology expertise to his Web work. He has been involved in the strategy or project management of numerous web projects, including strategy for the World Bank, Canada Revenue Agency, Health Canada, the National Research Council, Indian and Northern Affairs Canada, Industry Canada, Statistics Canada, and Treasury Board as well as many other government, private sector and non-profit organizations. He has worked extensively in the adaptation of printed materials for electronic distribution, including Web design and plain writing and design. He is also the architect of project management software applications.

David is an internationally-celebrated speaker, having taken engagements in over 10 countries. In recent years he has also recommitted his career toward sharing his knowledge and unique talent as a designer and strategist through professional development seminars for creative organizations. David is a National Professional Member of the Canadian Association of Professional Speakers (CAPS) and the International Federation for Professional Speakers. He is the Ethics Chair of the Society of Graphic Designers of Canada, and was named a Fellow (the highest professional honour for graphic designers in Canada) in 1999. David has been featured in the Financial Post, Marketing, and Applied Arts magazines.

Prerequisites: All you need is some basic experience on the World Wide Web.

Language: English, French available upon request

Duration: Two-day or one-day overview

If you would like to be notified via e-mail of when new instances of this seminar are scheduled, subscribe to our Events E-Newsletter.


RESOURCES FOR PARTICIPANTS

For the convenience of seminar attendees, we provide this list of companion hypertext links, books, and other resources cited in this seminar:

Content Outline & Evergreening Grid, 2006 edition:
opens in a new browser windowWord format (100K) | opens in a new browser windowPDF format (110K) click to download speaker introduction pdf for this event

Background on 2007 Jakob Nielsen study of high range of Web speed compared to other computer use: opens in a new browser windowhttp://www.useit.com/alertbox/performance_variability.html

Interesting interface ideas:
Lucy speaks opens in a new browser windowhttp://www.speak2me.net
AT&T speech opens in a new browser windowhttp://www.naturalvoices.att.com
Vidak Design opens in a new browser windowhttp://www.vidak.or.kr/bbs/list.html?code=bbs21
Billy Harvey Music:opens in a new browser windowhttp://www.billyharvey.com
Ikea's avatar:opens in a new browser windowhttp://ikea.ca

OpenType User Guide for Adobe Fonts: opens in a new browser windowwww.adobe.com/type/opentype

Unicode: beyond 256 choices… a unique code for every character in every languageopens in a new browser windowhttp://www.unicode.org
Stix fonts: project to produce free Times Roman Type 1 fonts that include over 7,000 symbols, by and for journalsopens in a new browser windowhttp://www.stixfonts.org
MathML: beyond TeX… a W3C XML application for rendering mathematical formulas semanticallyopens in a new browser windowhttp://www.w3.org/Math
Specimen sheets for Web-safe fonts:opens in a new browser windowhttp://www.motive.co.nz/resources/webfonts.html

Additional browsing:
opens in a new browser windowhttp://www.websitesthatsuck.com

Acknowledgements:
@issue: The Journal of Business & Design: opens in a new browser windowwww.cdf.org

Additional reading:

Information Architecture:
"Information Architecture for the World Wide Web: Designing Large-scale Web Sites, 2nd Edition" (by Louis Rosenfeld and Peter Morville, 2002, O’Reilly, ISBN 1-56582-292-4)
"Web Wisdom: How to Evaluate and Create Information Quality on the Web" (by Janet E. Alexander, Marsha A.Tate, ISBN 0-8058-3123-1)
"Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points" (by Matthew Linderman, 2004, New Riders, ISBN 0-7357-1410-X)

Creativity:
"Conceptual Blockbusting"( by James L. Adams, ISBN 0-7382-0537-0)
"Creativity for Graphic Designers" (by Mark Oldach, 1995, ISBN 0-89134-583-3)
"Graphic Design: Inspirations & Innovations" (by Diana Martin, 1995, ISBN 0891346406)
"Thinking Creatively" (by Robin Landa, 1998, ISBN 0-89134-843-3)
"Juice" (by Evan I. Schwartz, Harvard Business School Press, 2004, ISBN 1-59139-288-8)

Typography:
"Stop Stealing Sheep" (by Erik Spiekermann, ISBN 0-201-70339-4)


RESOURCES FOR HOSTS

Take This Seminar On-Site: This seminar is also available customized and on-site for your organization. Please contact us for details.

opens in a new browser windowSpeaker introduction for this event (PDF, 50K) click to download speaker introduction pdf for this event

 

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Reviewed January 21, 2007

Français
Excellent class! Excellent teacher! Learned that Web design is about planning and organization." Seminar attendee