What equipment do I need to use TimeWise?
TimeWise can be used on:
Who uses TimeWise?
While managers and financial officers are the most common TimeWise users, TimeWise
is potentially useful to every person in your organization. From the production
worker logging their time to the clerk who needs to know which deliveries are
leaving to the account rep who wants a summary of her commissions to the president
who needs a report of long-term profitability, TimeWise offers information that
helps everyone do their jobs better. In larger organizations, a networked multi-user
installation greatly enhances ease of access and effective information sharing.
TimeWise's extensive security system allows you to confidently allow access
to many people, carefully limiting what each person can see or do. In smaller
organizations, a single-user edition can work just fine. And for very small
shops or individuals, TimeWise Light is often the perfect fit.
Must I be an accountant or bookkeeper? No. You don't have to be a chartered accountant or have any type of business management training to use TimeWise. We have carefully created the program to use no-nonsense straightforward terms and concepts that do not require special training. However, it is a good idea to consult your accountant when selecting any accounting software.
Must I be a computer expert? No. TimeWise assumes little to no previous computer experience. If you know nothing of computers, the documentation contain all you need to know to install, use, and maintain TimeWise. If you do have computer experience, you will find using TimeWise intuitive without reading the documentation. TimeWise includes a beginner tutorial that you or others can use to quickly familiarize yourselves with the TimeWise approach.
How many people can TimeWise track? How many people can use TimeWise?
The single-user edition comes with the capacity to track up to 10 people, and you can buy additional licenses to track as many people as you wish. The multi-user edition comes with the capacity to track up to 10 people and also allows them all to use TimeWise simultaneously. You can buy as many additional 10-user multi-user block as you require. (The Light edition of TimeWise only tracks up to 8 people and cannot be expanded without upgrading to the full commercial edition.)
If TimeWise doesn't quite do what I had hoped, can I order custom modifications?
Absolutely. Unlike many off-the-shelf software solutions, we welcome the opportunity
to customize our feature set to yield an exact fit for your organization. Many
of our larger installations can attest to the value of having our efficient
design and programming staff develop specific tweaks to fit your situation.
You can have the benefit of a custom-built solution, while staying on a convenient,
inexpensive and well-documented upgrade path of a mostly off-the-shelf solution.
For more information, read about our Shared Development Program. To arrange
for a free estimate and initial consultation, simply contact info@timewise.net for a prompt and personal reply.
Where are the manuals?
When you purchase your license to TimeWise, we will ship you a three-volume set containing over 350 pages of documentation and a workbook. In the meanwhile, you are welcome to download or view the manuals online, in either Acrobat PDF format or your favourite word processor, from our manuals page. Also, pretty well everything in the manual is available in the on-line help in the program.
Where can I go if I have questions about how to use TimeWise?
If the on-line documentation is not sufficient, you can email support@timewise.net or try other resources on the TimeWise technical support page. When you purchase a license to TimeWise, you will be entitled to 50 days of unlimited personal telephone support.
Simply purchase a license. The most popular method is to call 1-800-665-1809 with your credit card to pay the licensing fee. To view all of the ordering options, go to our ordering page. You will be sent an Unlocking Key so you can start taking advantage of the benefits right away: more reports, charge groups, more support, and freedom from those annoying messages!
How do I upgrade to the latest version of TimeWise?
Download minor updates from the Timewise Patches page, and install right over your old version. Your data should not be affected. Find out about ordering major revisions from the Timewise Upgrade Page.
What are the differences between TimeWise and TimeWise Light?
TimeWise Light is a scaled-down, shareware edition of TimeWise, for organizations
of 1 to 8 people. In brief, TimeWise Light does not offer any of the extensive
estimating or proposal features or advanced job management features that TimeWise
does such as designing your own job lists. TimeWise Light does not include charge
groups (which are powerful groups of commonly associated combinations of up
to 25 time and material charges) to speed charge entry and estimating. TimeWise
Light does not include as many reports nor the ability to design and launch
your own reports. TimeWise Light does not support the electronic transfer of
client and/or billing information to many third party accounting packages. TimeWise
Light does not allow you the option to purchase as many licenses required for
multi-user sharing of data in real time, including sharing information between
platforms. For a complete description of the differences between TimeWise and
TimeWise Light, go to our Advanced Features Comparison page.
How do I upgrade to the latest version of TimeWise?
For information on purchasing the latest upgrade, go to our upgrade page. For information on installing the latest mantenance release or for beta testing new patches, go to our patch page.
How do I upgrade my TimeWise to a multi-user edition? And why would I?
TimeWise multi-user editions allows many users to use TimeWise simultaneously
on a computer network, sharing information in real time. This can be any combination
of Windows, Macintosh, and Web browsers based users. To upgrade to the multi-user
edition, contact your reseller or email sales@timewise.net .
TimeWise 6 includes profiles for many countries, and an international setting
for regions that don't have a specific profile. TimeWise 5 is optimized for
the United States and Canada only. We are constantly adding new countries and
regions. If you find your country or region is not included, please tell us:
we'll add a profile for your region at no cost to you...simply email us at support@timewise.net .
Yes. TimeWise's data structures are 100% Year 2000 compatible, so all information in TimeWise will be useful into the next millenium, without any hiccups. TimeWise 6 for Windows and TimeWise for Macintosh have an interface designed for use in the months leading up to the year 2000 and the years beyond. For a full statement on TimeWise year 2000 compliance, read our TimeWise Year 2000 Disclosure. (If you're unfamiliar with the issues involving the year 2000 and "The Millenium Bug", you can take a look at http://www.year2000.com.)
Yes. TimeWise can track an unlimited number of time events for
each employee, classified by client, by an unlimited number of
projects or jobs, and by up to 1200 time activity categories you
can design. TimeWise also tracks the value of each event, its
rush status, and whether it was part of work beyond the quoted
scope of the project.
Yes, TimeWise has an optional feature that allows staff to
start a stopwatch ticking each time they begin a task, if that is
the method you wish to use to track the time use of some or all
of your staff. Using this method, you can have realtime reporting
on the status of jobs in progress. How flexible this approach is
depends upon the security profile you establish for each staff
member.
There are a number of ways you can enter time events remotely:
It can be done using our multi-user edition over a WAN or LAN,
some kind of remote control (like PCAnywhere) or by collecting
data off-line and appending it to the master databases. (TimeWise
automatically rebuilds its indexes to accommodate appended
records). As well, if you are considering building a Web-based
front end for remote time entry, we can supply you with the hooks
to do so...please ask.
The TimeWise Status Report gives you up-to-minute
profitability reporting on any particular project, while the
TimeWise Client Sales Report can give you an overall
profitability picture on any client or group of clients over a
period of your choice. This report shows the profitability of
each project accomplished for the client, as well as overall
profitability measure of all work completed for them.
TimeWise helps you manage Work In Progress with various
reports available for each job or the entire workflow. The Work
In Progress report, for instance, gives you an overview all jobs
in progress and where they are at with respect to budget and
timeline, as well as an overall cash flow prediction.Status
Reports for each job give you a detailed picture of your progress
with respect to timeline, budgetted time expended and financial
budgets. Various job lists, including those you can design on
your own, help you see the overall picture of workflow and
deadlines.
Yes. TimeWise tracks employee productivity very well... by
tracking each time event and allowing you to set up to 250 custom
rates for each employee for different time use categories,
TimeWise helps you bill the amount you want...and our Employee
Activity Report gives you a full breakdown of how their time is
used, what jobs they worked on, what percentage of it was
billable, and how much revenue they generated during any time
period you are interested in.
Yes, aside from the reports that come with TimeWise, you can:
You have our permission to freely distribute copies of the 30-day trial version of TimeWise (or the TimeWise Light shareware), within the license agreement that you agree to when you download it, and as long as it travels as a complete package in its original form.
I want to distribute TimeWise 30-day trials or shareware with my software,
services or CD-ROM. What do I do?
Please see our TimeWise distribution page.
Questions, suggestions, or problems? Contact info@timewise.net, call (613) 728-6777 or fax (613) 482-4777.
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