TimeWise Light: Frequently Asked Questions

For questions about TimeWise in general (not specific to the Light version), go to the TimeWise Frequently Asked Questions page instead.

Where are the manuals?

There are not separate user manuals for TimeWise Light. However you can download the full TimeWise manuals, which cover all TimeWise Light features and TimeWise features from our manuals page. Also, pretty well everything in the manual is available in the on-line help in the program.


Who can I ask questions of about using TimeWise Light?

If the on-line manuals are not sufficient, you can email support@timewise.net for timely, personal responses.


Can't I call you guys to ask TimeWise Light questions?

Please don't, unless you have bought a support package. Due to the popularity of TimeWise Light, we regret that we cannot provide person-to-person telephone support for the shareware version. Please allow us to continue to distribute TimeWise Light as shareware by e-mailing your technical questions: you will get a personal response. Thanks for your support and understanding!


How do I register my TimeWise Light?

Just purchase a license. Send a cheque, use your credit card, or go to our secure server to pay the US$99 license fee.To view all of the ordering options, go to our ordering page.You will be sent an Unlocking Key so you can start taking advantage of the benefits right away: more reports, charge groups, more support, and freedom from those annoying messages!


How do I upgrade to the latest version of TimeWise Light?

Download minor updates from the Timewise Patches page, and install right over your old version. Your data should not be affected. Find out about ordering major revisions from the Timewise Upgrade Page.

How do I upgrade my TimeWise Light to the full commercial version of TimeWise?

Purchase a license to the full commercial version. You will be sent the complete TimeWise package. You will also be give an Unlocking Key over the phone so you can start taking advantage of the benefits right away.


Why would I want to pay for TimeWise when I can get TimeWise Light as shareware?

The full commercial version of TimeWise has many more powerful features, full documentation, multiuser licensing, cross-platform licensing and you get 50 days of free direct telephone technical support.


I want to distribute TimeWise Light with my software or services. What do I do?

Please see our TimeWise distribution page.

For questions about TimeWise in general (not specific to the Light version), go to the TimeWise Frequently Asked Questions page instead.

[HOME] Back to TimeWise Home Page

Questions, suggestions, or problems? Contact info@timewise.net, call (613) 728-6777 or fax (613) 482-4777.

Copyright © 1997-2004 David Berman Developments Inc. Certain names, logos, designs, titles, words or phrases on this page may constitute trademarks, servicemarks, or tradenames of other entities which may be registered in certain jurisdictions.
Reviewed August 2004