Timewise 

Technical Support

Patches  Please note that our patches now have their own page: http://www.davidberman.com/timewise/patch.htm .
E-mail | Telephone | Fax | Snailmail
By E-mail

For prompt, free, personal e-mail tech support, fill in this form or e-mail support@timewise.net . A support engineer will respond to your request by email, usually within 24 hours during normal business days.

Required Field indicates required field

Contact Information
 
Full Name:  Required Field
Organization Name:  Required Field
Address:   
City, State/Province, ZIP/Postal Code:      
E-mail:  Required Field
Phone:   Required Field
Fax:   
 
Product & System Information
 
Member Number (if you have one):  
Version Number and release:  Required Field (e.g. 7G3... see About from our Help menu if unsure)
Software Product:  Required Field 
Operating System:  Required Field 
 
Technical Difficulties
By Telephone

Registered users of the full commercial edition of TimeWise (not TimeWise Light) can call (613) 235-9433 for telephone support. Telephone support is billed on a per incident basis unless you are entitled to free support with a new product, upgrade, or have purchase a technical support plan. Please refer to the Technical Support help topic in your TimeWise product for more details.
 

By Fax

Registered users of the full commercial edition of TimeWise (not TimeWise Light), can fax support questions to (613) 482-4777. Please print this page, fill it in, and fax it to us.
 

By Mail

Registered users of the full commercial edition of TimeWise (not TimeWise Light) can mail support questions to our Technical Support desk. Please print this page, fill it in, and mail it to us.
 

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Questions, comments, or problems? Contact info@timewise.net or call (613) 728-6777.

Copyright © 1995-2004 David Berman Developments Inc. Certain names, logos, designs, titles, words or phrases on this page may constitute trademarks, servicemarks, or tradenames of other entities which may be registered in certain jurisdictions.
Reviewed August 2004